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100 % Mauritian products

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TRANSPORTATION OF YOUR PACKAGE

Packages are generally dispatched within 48 hours of receiving the Buyer's payment. The expedition is made by parcel post via the following carriers :

DHL Delivery  Post delivery 

 

Shipping charges include packaging, handling and postage. They may contain a fixed and a variable part based on price or weight of the Buyer's order. Mauritius Products cannot group two distinct orders and the Buyer will have to pay postage for each of them. The Buyer's package is shipped at his own risk and special care is taken to protect fragile products.

DELIVERY

The Buyer has the choice to take delivery of items ordered and paid at " Mauritius Products " at Port-Louis (only by appointment) or has the potential to be delivered by post.

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Warning : Free shipping is limited to shipments to Mauritius.

 

The delivery time for items in stock includes the time of preparing the package and delivery time. The average time is 2 days to Mauritius and up to 7 days for other the destinations.

Packages are oversized and protected.

 

WORLD DELIVERY

Invoicing is tax-free and possible customs invoicing is foreseen.In the event of delivery to these areas, the purchaser shall be deemed to be the importer of the product or products concerned.All local taxes, local taxes, customs duties or other services to be paid are the sole responsibility of the purchaser.It is up to the purchaser to carry out all formalities and obtain all the necessary authorizations for the acquisition of the products from the local authorities, and ensure that products comply with local legislative and regulatory requirements.

To insure the protection of your data, the page payment is 3D Secure.

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At the time of the validation of your payment, you can verify it in the URL of the page.

The start of the site adress http://www indicated at the top of the screen is changed in https://www.

The"S" that follows "http" indicates that the transaction is secured.

 

payments

Mauritius Products offers several methods of payment :

  • PayPal : which supports secured Internet payments. All processing of the financial transaction takes place on the server "PayPal" and therefore does not pass by the site of Mauritius Products. This ensures complete safety for the Buyer. Mauritius Products can neither know nor store at any time the credit card numbers of potential Buyers ;
  • QR code Alipay : the technology of electronic secured payments by bank card and the most powerful protection against the fraud of the market with SBM bank and with the simplicity of payment by QR code ;
  • Stripe : advanced protection against fraud and an optimal mobile payment experience ;

A VAT invoice will be established by Mauritius Products and sent to the customer 's billing address.

All orders are payable in Euro, Dollar, Pound or Maurician Rupee, all taxes and mandatory contributions included. The order will be reserved until payment is received. The order will be processed once payment is received.

Mauritius Products reserves the right to cancel any confirmed order that is not paid within 15 days of the invoice date.

Intellectual Property:

The general structure of the site "www.mauritiusproducts.com" as well as text, graphics , images, sound and video composing, are the property of the company "Sang Neuf ltd". Any representation and / or reproduction and / or partial or total use of this site by any means whatsoever without the prior written authorization of the company "Sang Neuf ltd" is strictly prohibited and shall constitute an infringement of trademark.

Protection of personal data:

- All data gathered via the site "www.mauritiusproducts.com" shall be deemed to have originated from the voluntary registration of the Visitor and the inputing of his personal data either by registering as a customer whilst placing a order or by using the Contact Form. All personal data collected is treated with the strictest confidentiality. In particular, "Sang Neuf ltd " undertakes to respect the confidentiality of messages sent by electronic mail. 

- No personal data type will be passed on to any commercial company or other organization.

- The collection of personal data is necessary in the management of orders " Mauritius Products". These data shall only be used for processing orders from the Buyer or to inform by e-mail products, services and offers provided by " Mauritius Products". All personal data is subject to Mauritian legislation governing the protection of individuals with regard to the processing of personal data.

- The personal data collected by " Mauritius Products " are collected, processed, recorded and stored in accordance with the legal provisions in force in Mauritius.

- The Visitor and the recipient of an Order have certain rights, including the right to access their data concerning them processed by "Mauritius Products", the right for opposition and the right to correct inaccurate information. The Visitor and the recipient of an Order who want to exercise these rights can check and correct any data about themselves on the "My Account" page or by sending an email to .

Security of financial transactions:

The privacy and security of financial transactions are handled by professionals in the field of secured payment online. Indeed, "Mauritius Products" has opted for the "PayPal Integral" service that supports secured Internet payments, and all the processing of the financial transaction takes place on the server of "PayPal" and never transit on "Mauritius Products". This ensures complete safety for the Buyer. "Mauritius Products" can neither know nor store at any time the credit card numbers of potential buyers . As a result, "Mauritius Products" can not under any circumstances be liable for damage or incident of any kind whatsoever relating to financial transactions.

Article 1

Acceptance of these terms of condition

Placing an order with "Mauritius Products" online or via e-mail, the Buyer our products online or send an e-mail order on the site "Mauritius Products" shall be deemed to have fully accepted these terms and conditions. This contract shall be governed by the laws of Mauritius and in case of dispute, the competent Court shall be the relevant Mauritian Court dependant  on value of the product purchased.

Article 2

Order

The information given by the buyer when the order placed is binding. In case of error in the address of the recipient, the seller shall not be held responsible for failure for deliver the product. All offers are not binding and are subject to stock. Each order will be confirmed by "Mauritius Products", through the issuance of an official invoice. Any order not so confirmed shall not guarantee the dispatch of the product/s to the Buyer.

Article 3

Delivery and receipt

3.1. Parcels are delivered in cartons once and at the same address. "Mauritius Products" recommends Buyers to group all its items bought in one order, to avoid having to pay additiional postage for each individual order.

3.2. If so desired, the Buyer may personally take delivery the products at the headquarters of "Mauritius Products", by making appointment with prior confirmation from Mauritius Products. Delivery of products will be made within 7 working days after receipt of the full amount of the invoice. Shipping costs are estimated based on the destination, weight of the package and the diesel oil tax.

3.3. Any possible delays do not entitle the buyer to cancel the sale, to refuse delivery of the goods or to claim damages. The following are considered as instances of "force majeure" releasing the seller from its obligation to deliver: war, riot, fire, strikes, accidents and impossibility of product being supplied through no fault of "Mauritus Products".

3.4 The goods always travel at the risk of the recipient. Mauritius Products recommends that the Buyer always checks the package upon arrival. The Buyer has a period of 24 hours to make a complaint to Mauritius Products in case of missing or damaged products.

Article 4

Faculty retraction

Pursuant to Legislation, the Purchaser has a period of 7 working days from the delivery of his order to return the product to the seller for exchange or refund without penalty, except the cost of return .

Products can be returned by the Buyer under the following conditions:

Product must be returned to Mauritius Products in perfect condition for resale in their original packaging and condition, unopened. Forwarding fees are at the cost of the Buyer. No packages or mail unstamped or insufficiently prepaid will be accepted by Mauritius Products .

It is essential that the Buyer informs Mauritius Products and await for its approval before returning the product. Upon receipt of the agreement, the Buyer has 7 days to return the product to Mauritius Products head office. After this time, any request for return will be refused. The price of the returned product, after deduction of discounts and vouchers will be refunded to the Purchaser within maximum 30 days from its receipt by Mauritius Products. The shipping and return are borne by the Buyer.

All risk associated with returning the product are borne by the Buyer. If at the time of receipt of the returned product, the original packaging is damaged, torn, opened or if the item has been worn or soiled, Mauritius Products will not consider a refund or exchange for this article.

Article 5

Price

Mauritius Products reserves the right to modify its prices at any time. The Buyer will be informed of any such change before acceptance of any Order.

The price, including VAT, indicated on products sheet do not include shipping. The price indicated in the order confirmation by Mauritius Products is the final price. This price includes the price of products, handling, packaging and preservation. Any change in the applicable VAT rate will be reflected in the price of products sold by Mauritius Products on its site.

Customs fees may be charged to the customer upon entry into the country of delivery. Our prices do not include these fees which are not our responsibility.

Article 6

Retention of title

All goods remain the property of Mauritius Products wherever they are until full payment of invoices.

Article 7

Disputes

In case of dispute the Buyer must first contact Mauritius Products for an amicable solution. Otherwise, competent Court in Mauritius shall be the forum for any eventual litigation, whatever the place of delivery and method of payment accepted.

Article 8

Responsability and Children Protection

Anyone ordering alcohol at Mauritius Products is committed to be 18 years old on the date of the order. Mauritius Products reserves the right to request proof of identity when removing the command at its head office.

By buying on www.mauritiusproducts.com, the Buyer, recognize that he has full legal capacity, allowing him to engage under the current Conditions of Sale prior to ordering. Mauritius Products is under no obligation to check the legal status of visitors and/or Buyers of the site. Consequently, if a person does not have legal capacity commanding articles on the site Mauritius Products, the sole responsibility of this Order shall be assumed by his legal representatives (parents, guardians) who shall honor any payment due.

Article 9

Legal Information

Alcohol abuse is dangerous for health and should be taken in moderation.

In view of the prevailing legal provisions, the Buyer has the right to correct your personal data by sending an email to Mauritius Products. Information about the Buyer is intended for Mauritius Products only. Mauritius Products promise not to sell or rent e -mail addresses and personal information about his customers .

Company name
SANS NEUF LTD
Legal statusS
Private company
The Head office
Royale Road
Postal code
30542
City Pereybere
Country Mauritius
Phone +230 58050850
E-mail
Web site
www.mauritiusproducts.com
BRN C13114725
VAT Register N°
Not applicable

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